Digital assistant launched by the Epirus–Western Macedonia administration
A new information service covers the authority’s responsibilities and administrative procedures, through its official website without installing an app.
The Decentralised Administration of Epirus–Western Macedonia has launched a new AI digital assistant to provide information to citizens, according to its announcement on 13 November. Its scope covers the services, responsibilities and procedures of that specific authority.
Users open it through the conversation icon in the bottom-right corner of the administration’s official website. They can type a question in their own words or choose from suggested topics. The service is available at any time from a computer, mobile phone or tablet, without installing an application.
When the assistant does not have the precise information, it suggests related content and alternative search options, the administration says. The authority also says it will expand the content and use anonymous usage statistics to improve responses to citizens’ questions.
English translation of the Greek edition · Read in Greek